My guess is that the x-box log will not clear on my primary log-in. On my primary login Pyramid will not open.
It's a good idea to do this from time to time even if your updates install automatically just to make sure you got them all.Įvidently it is not related to windows 10 updates as I am able to play all solitaire games on an alternate login. To make sure you are current with the updates, go to 'Update and Security' in settings and click on check for updates. Here is a FAQ especially for the Microsoft Solitaire games, Īs I stated before, I was having this same issue but it all resolved once I made sure I had all the Windows 10 updates installed. I'm stumped, and I get really annoyed with MS support saying to create another user account because they don't want to solve the issue. The cloud storage save date date/time stamp is always the same. It does not seem to matter which save data I use, the game runs fine on the tablet, but the PC version does not get the same query & refuses to run. What I find curious is it runs perfect on my Android tablet, but every time Pyramid starts it asks if I want to use the cloud storage save data or local.
Problem also occurs on my laptop running Windows 10 Home. Cleared a board & the game hung while the final card animation had just started. I've uninstalled/reinstalled the game several times, run the Store App troubleshooter multiple times, did a repair install of Windows 10 Pro, verified all updates installed, ran full malware scans, and Pyramid still hangs with the spinning circle. Mine stopped working after I upgraded to 1703 while I was playing the game.
There is a link there to check which version of Windows you are running too and then you can decide to upgrade if you need to. The current update is being rolled out in waves but you can jump ahead and get it by going here. All this was fixed with the latest update and I haven't had an issue with any of the apps since. I am on the Windows Insider program and during the betapreview there was an issue with Solitaire, Wordament, and other Microsoft game apps just hanging and not loading. Make sure you are running the current version of Windows 10, you should be on version 1703, this is the latest Windows 10 Creators Update.
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